FCA Consumer Duty (PRIN 2A) — Principle 12 & the four outcomes

FCA Consumer Duty (PRIN 2A) — Principle 12 & the four outcomes

FCA Consumer Duty (PRIN 2A) — Principle 12 & the four outcomes — 44% of in-scope requirements covered.

5 requirements · 4 in scope (3 designed · 1 advisory) · 1 out-of-scope (outside KYE™’s authority layer). The 44% is weighted over the in-scope base.

Source: FCA Handbook PRIN 2A — the Consumer Duty: Principle 12 (a firm must act to deliver good outcomes for retail customers) and the four outcomes (products & services, price & value, consumer understanding, consumer support). KYE Protocol™ governs the AUTHORITY of an AI agent to take a consequential action toward a retail-customer outcome and the EVIDENCE / contestability of that action; KYE™ does NOT assess price-and-value, author the good-outcome judgement, or determine the firm's Consumer Duty compliance. Bound to the property-transaction sector pilot. Paraphrased for mapping purposes only — see the official FCA Handbook for the authoritative text. · License: FCA Handbook text is Crown / FCA copyright; KYE™ registry paraphrases each requirement's intent and cites the official Principle reference for mapping purposes only.

By category

CategoryReqsEnforcedDesignedAdvisoryDeferredCoverage
PRIN 2A.2 — Acting to deliver good outcomes 1 0 1 0 0 50%
PRIN 2A.5-6 — Consumer understanding & support 2 0 2 0 0 50%
PRIN 2A.3-4 — Products, services, price & value 2 0 0 1 0 25%

Every requirement → the KYE™ artefact that enforces it

IDTitleStatusKYE™ enforcement
fca-consumer-duty.prin-2a.2 Act-to-deliver-good-outcomes authority gate designed rule_packs: kye:rule-pack:property-transaction-authority
dictionaries: internal
constitution_refs: constitution/12-PURPOSE-PERMISSION.md
fca-consumer-duty.prin-2a.6 Consumer-understanding evidence designed rule_packs: kye:rule-pack:property-transaction-authority
audit_events: kye.evidence.pack.v1, kye.replay.context_seal.v1
constitution_refs: constitution/13-RESILIENCE-LOOP.md
fca-consumer-duty.prin-2a.5 Foreseeable-harm contestability designed rule_packs: kye:rule-pack:property-transaction-authority
constitution_refs: constitution/21-DELEGATED-AUDITABILITY.md
fca-consumer-duty.prin-2a.4 Price-and-value assessment — out of scope out-of-scope (no enforcement cited)
fca-consumer-duty.prin-2a.3 Products-and-services outcome is reference data advisory dictionaries: internal
constitution_refs: constitution/12-PURPOSE-PERMISSION.md